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Terms & Conditions

Welcome to Crafted Comforts, your premier destination for renovation and interior design services. By accessing our website and utilizing our services, you agree to comply with the following terms and conditions:

Website Use: The content of this website is for general information and use only. It is subject to change without notice.
Service Agreement: By engaging Crafted Comforts for renovation or interior design services, you enter into a binding service agreement governed by the terms outlined in our contracts and proposals.
Intellectual Property: All content on this website, including text, graphics, logos, images, and software, is the property of Crafted Comforts or its licensors and is protected by copyright laws. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Client Responsibilities: Clients are responsible for providing accurate project requirements and access to premises. Delays or changes may impact project timelines and costs.
Privacy Policy: Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy below.
Payment Terms: Payment terms are specified in our agreements and invoices. Clients are responsible for timely payments according to the terms agreed upon.
Project Changes and Cancellations: Changes to projects must be communicated in writing and may incur additional costs. Cancellation terms are outlined in our agreements.
Dispute Resolution: Any disputes arising from our services will be resolved through negotiation and mediation. If resolution is not achieved, disputes may be escalated to arbitration or legal proceedings as per applicable laws.
Limitation of Liability: Crafted Comforts is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.
Governing Law: These terms and conditions are governed by the laws of Bangalore, KA, India, without regard to its conflict of laws principles.
Updates to Terms: Crafted Comforts reserves the right to update or modify these terms and conditions at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of these changes.

By using our website and engaging our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns,

Privacy Policy

Crafted Comforts offers interior design and renovation services through our Website and other platforms. If you have any questions about this Policy or how we handle your personal data, please contact us at craftedcomfortlife@gmail.com

How This Policy Applies: This Policy applies to individuals ("Users") who access our Website, use our mobile applications, or avail our services. By using our Services, you consent to the collection, storage, usage, and disclosure of your personal data as described in this Policy.
Personal Data We Collect: We collect various types of personal data from you to provide and improve our Services, including but not limited to:
- Contact Data: Name, address, email address, phone numbers.
- Identity and Profile Data: Details such as gender, age, preferences, and photographs.
- Property and Home Data: Information about your property, furniture preferences, and home details.
- Technical Data: IP address, browser type, device type, and usage data.
- Transaction Data: Details of services availed, payment information.
- Marketing and Communications Data: Your preferences in receiving marketing materials and your interactions with our blog and chat features.
How We Use Your Personal Data
- We use your personal data for the following purposes:
- To provide and manage our Services, including processing orders and payments.
- To communicate with you, including responding to inquiries and providing customer support.
- To personalize your experience and improve our Services.
- To send you marketing communications and updates about our Services, subject to your preferences.
- To comply with legal obligations and enforce our Terms of Service.
Cookies: We use cookies and similar technologies to enhance your user experience on our Website. For more information, please refer to our Cookie Policy available on craftedcomforts.life.
Disclosure of Your Personal Data
- We may share your personal data with:
- Service providers and partners who assist in delivering our Services.
- Other entities within the Crafted Comforts group.
- Regulatory bodies and authorities as required by law.
Data Security: We implement appropriate security measures to protect your personal data from unauthorized access and use, in accordance with applicable laws and standards.
Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy and as required by law. Aggregated and anonymized data may be retained indefinitely for research and statistical purposes.
International Transfers: Your personal data may be transferred to and stored in countries outside your jurisdiction where Crafted Comforts or our service providers operate. By using our Services, you consent to such transfers.
Updates to This Policy: We may update this Policy periodically to reflect changes in our privacy practices. We will notify you of any significant updates through our Website or other appropriate means.

Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at craftedcomfortlife@gmail.com.

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Cancellation Policy

At Crafted Comforts, we strive to provide exceptional renovation and interior design services tailored to meet your needs. Our cancellation policy is designed to ensure transparency and fairness in managing project changes and cancellations.

Notification: Any requests for cancellation must be communicated in writing to Crafted Comforts. Verbal requests will not be considered valid.
Cancellation Fees: Depending on the stage of the project and costs already incurred, cancellation may result in fees to compensate for time, resources, and materials already invested by Crafted Comforts. These fees are outlined in our service agreements and may include:
- Administrative costs for processing the cancellation.
- Costs related to design and planning phases completed up to the cancellation request.
- Costs of materials already purchased or ordered specifically for the project.
- Labor costs incurred for work already completed or scheduled.
Refund Policy: Upon cancellation, any refunds or credits will be determined based on the expenses and work completed up to the cancellation date. Refunds, if applicable, will be processed within a reasonable timeframe.
Advance Payments: Any advance payments made by the client may be used to offset cancellation fees and expenses incurred by Crafted Comforts. The remaining balance, if any, will be refunded as per our refund policy.
Project Suspension: In some cases, clients may request a temporary suspension of the project instead of cancellation. Project suspension terms, including duration and conditions for reactivation, will be discussed and agreed upon separately.
Force Majeure: Crafted Comforts reserves the right to cancel or delay projects due to unforeseen circumstances beyond our control, such as natural disasters, government regulations, or other force majeure events. In such cases, we will make reasonable efforts to mitigate the impact and discuss options with the client.
Client Responsibilities: Clients are responsible for providing timely and accurate information to facilitate smooth project execution. Delays or changes caused by incomplete or inaccurate client-provided information may impact project timelines and costs.
Amendment of Terms: Crafted Comforts reserves the right to amend or modify this cancellation policy at any time. Updated terms will be communicated to clients and posted on our website.
Contact Us: If you have any questions or concerns about our cancellation policy, please write to craftedcomfortlife@gmail.com We are committed to ensuring clarity and fairness in our cancellation procedures to maintain positive client relationships.

This cancellation policy aims to protect both Crafted Comforts and our clients by clearly outlining expectations and procedures in case of project changes or cancellations. It ensures that our services are conducted professionally while addressing unforeseen circumstances that may arise during project execution.